Acceptable Use Policy for eVA
Last Updated: January 2026
1. Overview
This Acceptable Use Policy governs how customers, users, and administrators may access and use eVA, a software as a service product operated by ePathUSA Inc.
eVA is an AI powered virtual assistant platform designed to support business workflows, knowledge retrieval, and productivity use cases. Use of eVA must comply with all applicable laws, regulations, and this policy.
2. Permitted Use
Users may use eVA for the following legitimate business purposes:
- Internal knowledge assistance and document summarization
- Customer support and service automation
- Business workflow assistance
- Information discovery from approved content sources
- Lawful research and analysis
3. Prohibited Use
Users must not use eVA to:
- Violate any applicable federal, state, or international law
- Generate or distribute illegal, harmful, or abusive content
- Attempt unauthorized access to systems, data, or networks
- Upload malware, ransomware, or malicious scripts
- Infringe intellectual property rights
- Perform surveillance, profiling, or tracking without legal authorization
- Misrepresent AI generated responses as certified legal, medical, or financial advice
- Circumvent usage limits, billing controls, or security safeguards
4. AI Use Limitations
eVA responses are generated algorithmically and may not always be accurate. Users are responsible for validating outputs before taking business or operational decisions.
5. Security and Abuse Monitoring
ePathUSA Inc reserves the right to:
- Monitor usage for abuse, fraud, or security risks
- Suspend or terminate accounts that violate this policy
- Cooperate with law enforcement where legally required
6. Enforcement
Violations may result in temporary suspension, permanent termination, or legal action as applicable.
7. Contact
Questions regarding this policy may be sent to Info@epathusa.net or Support@epathusa.net