AI Transparency and Responsible AI Use for eVA

Last Updated: January 2026

1. Purpose

This statement explains how artificial intelligence is used within eVA and outlines ePathUSA Inc’s commitment to responsible, ethical, and transparent AI practices.

2. How AI Is Used in eVA

eVA uses artificial intelligence to:

  • Generate conversational responses
  • Summarize documents and content
  • Assist with information retrieval
  • Provide workflow and productivity assistance

AI outputs are generated based on customer provided data, configured instructions, and contextual prompts.

3. Human Oversight and Decision Making

  • eVA does not make autonomous decisions
  • eVA does not replace human judgment
  • Users are responsible for reviewing and validating AI generated responses

eVA is designed as a decision support tool, not an authoritative source.

4. Accuracy and Limitations

AI generated responses:

  • May be incomplete, outdated, or inaccurate
  • Should not be treated as legal, medical, financial, or regulatory advice
  • Must be independently verified before use in critical scenarios

ePathUSA Inc does not guarantee the correctness of AI generated outputs.

5. Data Usage and Model Training

  • Customer data is processed solely to deliver the eVA service
  • Customer data is not used to train public AI models
  • Customer data is not shared across tenants
  • Data handling follows contractual and privacy policy commitments

6. Bias and Fairness Considerations

ePathUSA Inc acknowledges that AI systems may reflect biases present in data or language models.

Mitigation practices include:

  • Controlled system instructions
  • Tenant specific data isolation
  • Monitoring for misuse or harmful outputs
  • Continuous review and improvement of prompts and safeguards

7. Prohibited AI Use Cases

eVA must not be used for:

  • Surveillance or profiling of individuals without legal authority
  • Automated decision making with legal or significant personal impact
  • Generation of harmful, abusive, or discriminatory content
  • Circumventing laws, regulations, or organizational policies

8. Transparency to End Users

Customers are encouraged to:

  • Inform end users when AI assistance is being used
  • Provide internal guidance on acceptable AI usage
  • Establish review processes for AI generated content

9. Reporting Concerns

Concerns related to AI behavior, misuse, or ethical risks may be reported to:

ePathUSA Inc reviews reported issues and takes appropriate corrective action.

Recommended Publishing Structure

On https://eva.epathusa.net/legal create:

  • Acceptable Use Policy
  • Terms and Conditions
  • Privacy Policy
  • Customer Terms of Use
  • Marketplace Disclosures
  • AI Transparency and Responsible AI Statement